Leora Ives

Languages and Software: HTML 5, CSS3, Javascript, PHP, C++, Java, Python, Visual Studio 2013, NetBeans, WordPress, Adobe Creative Suite, Microsoft Office Suite, FinalCut Pro

Specialties: Web development, technical support, object oriented programming, tutoring, digital photography and touch-up, graphic design, multimedia production, social media management

Technical Support Engineer (Tier 1)

April 2017 - September 2017 @ Brightcove, Boston, MA

Provide technical support for enterprise customers and internal personnel. Troubleshoot product-specific issues and customer implementations utilizing a number of tools, languages, and programs.

IT Mentor

July 2015 - August 2015 @ Jobs for the Future, Boston, MA (Temporary)

Mentored 9th grade students in three week intensive IT bridge course, assisted in various algorithmic and programming activities along with some game design.

Project Assistant/Web Specialist

Oct 2013 - May 2015 @ Healthy Waltham, Waltham, MA

Maintained and customized WordPress website, provided technical assistance, created systems for and maintained office organization, data entry.

Freelance Tutor

Sep 2013 - Dec 2014 @ Bunker Hill Community College, Charlestown, MA

Tutored InDesign and C++ on a student-to-student basis.

Interim Web Specialist

June 2014 - August 2014 @ North Atlantic Arts Alliance, Cornish, ME (Temporary)

Updated and managed website for music festival.

Student Graphic Designer

Nov 2013 - June 2014 @ BHCC Visual & Media Arts Department, Charlestown, MA

Designed posters, postcards, and programs for school events.

Fall Fellow

Sep 2012 - Nov 2012 @ Organizing For America, Conway, NH

Community organizer for Barack Obama's 2012 Presidential Campaign. Provided informal tech support, social engagement (Twitter, Facebook), data entry, scheduling, and office organization.

Campaign Intern

Feb 2012 - May 2012 @ Hinck for Maine (US Senate Campaign), Portland, ME

Event photography/filming, graphics (banners, brochures), social media management (Facebook, YouTube), writing and editing op-ed pieces, data entry, and database organization.